Driving Savings, Comfort, and Equity at Home
Integrated whole-home services—powered by Snugg Pro—are suitable for market-rate and income-qualified households.
Key Features:
- Seamless Customer Experience: Snugg Pro streamlines audits, recommendations, and rebate eligibility—turning insights into instant work orders for faster retrofits.
- Comprehensive, Connected Approach: We treat the home as a system—combining upgrades across efficiency, electrification, weatherization, health and safety to boost performance and comfort, while reducing costs.
Our performance-based model uses smart meter data to target and reward projects based on verified, meter-measured savings.
Key Features:
- Pay for Proven Performance: Incentives are based on verified, meter-measured energy savings rather than projections, ensuring transparency, accountability, and real grid impact.
- Smarter, More Flexible Design: The program model captures “stranded” savings, rewards peak reductions and longer measure lifespans, and aligns incentives with both customer value and utility goals.
Branded online stores offer promotional discounts, curated products, education, pre-enrollment, and installation—making it easy for customers to participate.
Key Features:
- Frictionless Buying: Mobile-friendly marketplaces with instant eligibility checks, discounts, secure checkout, and manufacturer-direct pricing—backed by fast fulfillment and full customer support.
- Program-Ready Integration: Connect product sales with DR pre-enrollment, installation, and personalized upsells to boost participation and savings.
Personalized HERs, portal, and BDR messaging use data visualization, peer comparisons, and actionable tips to drive lasting behavioral savings and load shift.
Key Features:
- Personalized Insights: AMI data and analytics show customers where their energy goes—by system and appliance—for clearer, smarter savings.
- Easy Next Steps: Reports, emails, text messages link directly to rebates, Smart Commerce marketplaces, and enrollment—removing barriers to action.
Branded kits deliver easy savings and stronger engagement—ideal for reaching underserved audiences or accelerating program goals.
Key Features:
- Customer-Centered Kits: Custom configurations match products to customer needs— driving higher satisfaction, savings, and realization.
- Effortless Engagement: Opt-in or bulk delivery with install support—making participation easy from order upgrade.
Hands-on K-12 curriculum and kits spark student-led energy savings and positive utility visibility through branding, events, and community engagement.
Key Features:
- Hands-On Learning: In-class activities and take-home kits empower students to drive energy savings at home.
- STEM Meets Sustainability: Standards-aligned lessons teach energy, electrification, and decarbonization through real-world STEM learning.
Device cycling for HVAC, water heating, pool pumps, and other high-use equipment reliably cuts peak demand with minimal customer impact.
Key Features:
- Scalable Impact: We install and manage load control switches that automate peak load reduction—cutting 0.5-2.0 kW per device across thousands of homes.
- Comfort Maintained: Smart cycling and modern tech ensure savings with minimal disruption to daily routines.
Connected devices are installed and enrolled in demand response (DR) or virtual power plant (VPP) programs for seamless participation.
Key Features:
- Instantly Ready: Devices are installed and grid-ready on the spot—no follow up needed for DR or VPP programs.
- Effortless Enrollment: We handle setup to reduce drop-off and ensure reliable dispatch from day one.
All Residential Program Solutions
- Audit/Assessment – Energy Efficiency
- Audit/Assessment – Virtual
- Audit/Assessment – Electrification Readiness
- Nexus Behavioral Reports
- Nexus Behavioral Customer Portal
- Nexus Behavioral Demand Response
- Building Electrification
- Building Electrification – Heat Pump Installation
- Decarbonization
- Direct Install
- Education – Contractor
- Education – K-12
- Education – Realtor
- Kits
- Flexible Load Management – Direct Load Control
- Flexible Load Management – Pre-Enrolled Devices
- Flexible Load Management – BYOD
- Flexible Load Management – VPP
- Flexible Load Management – Installation
- Smart Commerce Marketplace
- Smart Commerce Express
- Smart Commerce Supply
- Trade Ally Supply
- Meter-Based Savings Programs
- Rebates – Custom
- Rebates – Midstream
- Rebates – Prescriptive
- Rebates – Retail
- Transportation Electrification – EV & EVSE
- Transportation Electrification Education – EVSE Make-Ready
- Transportation Electrification Education – Managed Charging
- Transportation Electrification Education – EVSE Marketplace
- Transportation Electrification Education – L2 EVSE Installation
- Whole-Home Education – Weatherization
- Whole-Home Education – Market Rate
- Whole-Home Education – Income Qualified
- Whole-Home Education – Health & Safety
Residential Program Delivery Benefits
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Deeper Customer Engagement: Build lasting relationships through programs that combine convenience, personalization, and measurable impact.
Proven Savings Delivery: Achieve and exceed efficiency, demand reduction, and electrification goals with field-tested program designs.
Tech-Enabled Efficiency: Streamline enrollment, tracking, and reporting with NGAGE, Snugg Pro, Smart Commerce, and Nexus.
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Equity at Scale. Expand access to clean energy upgrades for low-income, rural, and underserved households with targeted outreach and incentives.
Policy-to-Program Alignment. Translate state-level clean energy and decarbonization goals into measurable, on-the-ground results.
Transparent Performance Tracking. Monitor impact in real time with robust reporting, compliance tools, and verified savings data.
Related Services
Featured Residential Program Success Stories
Scalable Home Decarbonization
Income-qualified decarbonization program that delivered no-cost electrification and insulation upgrades to California homes and exceeded energy savings goals by 192%
Peak Time Savings
Smart thermostat demand response program that enrolled nearly 55,000 devices and delivered a 30 MW peak demand shift while maintaining 96% customer satisfaction
Measured Savings
Whole-home retrofit and grid reliability program that reduced summer peak demand by 20%, cut natural gas use by 43%, and delivered measurable savings directly at the meter
Let’s Power Smarter Homes Together
Your residential customers are ready for a cleaner, more resilient energy future. We’ll help you deliver it.