The NGAGE Suite: Smarter Tools, Stronger Results

Use customer insights with AI-driven modeling, predictive analytics, and automated scenario planning to design smarter, more equitable programs.

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Drive participation with AI-personalized websites, real-time rebate validation, and automated multilingual messaging tailored to each customer.

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Empower contractors and field teams with mobile tools enhanced by AI-assisted audits, automated data entry, and instant rebate fulfillment—reducing errors and saving time in the field.

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Monitor portfolio or program KPIs, track budgets, and streamline compliance—all from a centralized dashboard with AI-powered alerts, predictive forecasting, and automation that reduces manual work.

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Why NGAGE Matters

NGAGE is the engine behind our program excellence—connecting data, delivery, and people to drive measurable results.

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Designed for Scale

Supports 350+ energy programs across all sectors.
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Built for Impact

Aligns goals, regulations, and customer needs.
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Powered by People

Built by our experts, proven in the real world.

SaaS Solutions that Deliver

Our SaaS tools are available alone or as part of the NGAGE platform.

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Smarter Audits, Faster Results

Snugg Pro helps contractors do what they do best—faster and with more impact. This all-in-one whole-home energy auditing and productivity tool simplifies every step of the home energy assessment process, from the first inspection to the final report.

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Purpose-Built for C&I Projects

Praxis gives energy contractors a tool to manage complex commercial and industrial (C&I) projects with clarity and confidence. Designed to support every phase of the project lifecycle, Praxis brings data, documentation, and decision-making together in one streamlined tool.

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Seamless Marketplace, Greater Impact

Smart Commerce is built to make clean energy products more accessible. Designed for utility programs, Smart Commerce helps customers easily find, qualify for, and purchase energy- and water-saving products—online, anytime.

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Behavioral Engagement That Works

Nexus transforms data into action. Designed for residential and small business audiences, Nexus helps customers better understand their energy use—and take the next step toward savings.

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Technology FAQs

How does NGAGE improve program results?

NGAGE uses AI to streamline delivery—analyzing data, predicting participation, and automating workflows. The result: faster implementation, smarter targeting, stronger engagement, and measurable savings.

Can I use your SaaS tools without the full NGAGE platform?

Yes. Tools like Snugg Pro, Praxis, Smart Commerce, and Nexus can run independently or connect into NGAGE for an AI-powered, integrated system.

Are your technology tools customizable for different programs?

Yes. AI models built into our platform and SaaS tools identify underserved communities, personalize outreach, and support multilingual, accessible engagement—ensuring equitable participation across all customer groups.

How do you protect program and customer data?

Security is built into everything we do. Franklin Energy earned the 2025 Fortress Cybersecurity Award for our AI-powered defenses and ranks #1 in our peer group for cybersecurity by BitSight. With SOC 1 & 2 audited practices and defense-in-depth strategies, NGAGE safeguards sensitive utility and customer data at every step.

What makes NGAGE different from other platforms?

Unlike static platforms, NGAGE uses AI-driven automation across program design, customer engagement, and field delivery—integrating insights into action in real time.

How do you keep customer data secure?

We follow industry best practices and regulatory requirements for data security, including encryption, access controls, and regular audits—protecting both client and customer information.

How does your technology benefit end-use customers?

Our platforms make it simple for customers to access rebates, track savings, adopt clean technologies, and participate in energy programs—removing barriers and creating a better user experience.

How do you support equity and inclusion through technology?

We design with accessibility in mind, ensuring tools and programs reach underserved communities, renters, small businesses, and working families—so the benefits of clean energy are available to all.

Let’s Build Smarter Programs—Together

Our platform and SaaS products are built to adapt. Whether you're designing a new initiative or enhancing an existing one, we’ll help you configure the right toolset to fit your goals.

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