What Can You Do with Nexus?

Leverage AI-driven predictive modeling, device disaggregation, and enriched data to identify high-value participants—whether for weatherization, EV charging, demand response, or smart thermostats.

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Use AI-powered propensity scoring and automated offer alignment to match incentives with customer needs in real time.

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Leverage AI-powered chatbots for personalized recommendations, a buy now widget for instant action, AI smart tips, and an automated rewards engine.

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Deliver AI-personalized Home Energy Reports, year-round Behavioral Demand Response nudges, and automated multilingual messaging—while verifying impact through integrated dashboards.

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Why Utilities Choose Nexus

Nexus turns energy data into personalized insights that motivate action—boosting savings, satisfaction, and program participation.

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Portfolio-Wide Value

By connecting siloed DSM programs, utilities can cross-promote participation and reduce marketing costs.

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AI + Automation at Scale

From customer targeting to engagement and reporting, Nexus reduces manual effort by automating insights-to-action workflows.

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Seamless Integration

Nexus integrates seamlessly with Smart Commerce, NGAGE, and existing CRMs for end-to-end alignment and stronger customer satisfaction.

Related Services

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Residential Program Delivery

We deliver residential programs that combine equity, technology, and proven performance—from whole-home upgrades to demand response solutions.

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small business

SMB Program Delivery

We deliver energy efficiency and electrification programs that help small and medium businesses save energy, cut costs, and thrive.

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smart-commerce

Smart Commerce

Smart Commerce is built to make clean energy products more accessible. Designed for utility programs, Smart Commerce helps customers easily find, qualify for, and purchase energy- and water-saving products—online, anytime.

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Nexus FAQs

Can Nexus be used without NGAGE?

Yes. Nexus works as a standalone behavioral engagement tool or as part of NGAGE Experience.

How does Nexus improve program results?

Nexus improves program results by unifying data and targeting, then applying AI-driven automation to reduce costs, predict participation, and verify savings in real time.

Is Nexus configurable for different audiences?

Yes. Insights, delivery channels, and content can be tailored to building type, climate, and utility objectives. Nexus works for both residential and small- to medium-business customers.

How does Nexus support equity in engagement?

Multilingual content, inclusive design, and accessible formats ensure all customers can participate and benefit.

What makes Nexus different from other engagement platforms?

Nexus combines behavioral science with AI-powered automation—from disaggregation and smart tips to chatbots and automated rewards—ensuring utilities can scale personalized engagement at lower cost.

Let’s Turn Data into Action

Whether your goal is to maximize portfolio performance, engage hard-to-reach communities, or scale participation in new technologies, Nexus delivers measurable results.

Schedule a Demo

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