Customer Engagement 

Make it a two-way relationship

Customers don't understand energy jargon and complicated stats. They want their utility to communicate in a way that makes sense—less like an energy provider and more like their favorite online shopping sites.

Financial

Behavioral Programs

Create lasting changes

Influence customers across traditional and emerging channels with personalized messaging and integrated rewards.

Financial

Integrated Marketplace

Your customers’ comprehensive resource for energy-related goods and services.

From electric vehicles to smart home and grid-connected devices, the emerging world of utilities can be confusing for customers. With our integrated marketplace, customers can explore solutions and products valuable to them while also getting the best pricing and offers on all types of goods and services.

Financial
Service 2

Customer Engagement

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Connect with customers when and where they're most receptive.

Advanced metering infrastructure (AMI) is a big investment. Our customer engagement platform helps you make the most of it by providing your utility and end-use customers with valuable insights on their energy use. We keep customers engaged with robust messaging and alerts, a broad suite of features and integrated rewards. 

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Service 3

NGAGE Behavioral Programs

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Get more out of your rewards program.

Upgrade your traditional Home Energy Report and Behavioral Demand Response offerings with comprehensive omni-channel messaging and engaging offerings. Take things a step further with integrated rewards and offers to reinforce positive behavior.

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Service 1

NGAGE Integrated Marketplace

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integrated-marketplace

Integrated reporting and insights

Our integrated marketplace was built to leverage utility programs and serve utility goals while simplifying purchases and investments for the average consumer. From expanding revenue streams to meeting aggressive decarbonization goals, our integrated marketplace has you covered as the pathway for customer enablement presented in a universally understood e-commerce format.

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