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Platforms

Drive customer engagement and meaningful results

Customers want interactions with their utility to be fast, integrated and seamless. Smooth out the wrinkles with our cutting-edge technology. We’ve combined today’s sharpest innovations with data-driven research to create a new kind of interactive experience for both your utility and your customers. 
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Customer Engagement 

Make it a two-way relationship

Customers don't understand energy jargon and complicated stats. They want their utility to communicate in a way that makes sense—less like an energy provider and more like their favorite online shopping sites.

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Behavioral Programs

Create lasting changes

Influence customers across traditional and emerging channels with personalized messaging and integrated rewards.

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Integrated Marketplace

Your customers’ comprehensive resource for energy-related goods and services.

From electric vehicles to smart home and grid-connected devices, the emerging world of utilities can be confusing for customers. With our integrated marketplace, customers can explore solutions and products valuable to them while also getting the best pricing and offers on all types of goods and services.

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Service 2

Customer Engagement

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Connect with customers when and where they're most receptive.

Advanced metering infrastructure (AMI) is a big investment. Our customer engagement platform helps you make the most of it by providing your utility and end-use customers with valuable insights on their energy use. We keep customers engaged with robust messaging and alerts, a broad suite of features and integrated rewards. 

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Service 3

NGAGE Behavioral Programs

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Get more out of your rewards program.

Upgrade your traditional Home Energy Report and Behavioral Demand Response offerings with comprehensive omni-channel messaging and engaging offerings. Take things a step further with integrated rewards and offers to reinforce positive behavior.

Schedule a Demo
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NGAGE Integrated Marketplace

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integrated-marketplace

Integrated reporting and insights

Our integrated marketplace was built to leverage utility programs and serve utility goals while simplifying purchases and investments for the average consumer. From expanding revenue streams to meeting aggressive decarbonization goals, our integrated marketplace has you covered as the pathway for customer enablement presented in a universally understood e-commerce format.

Schedule a Demo

Want to learn more about NGAGE?


NGAGE Overview

NGAGE Online Audit

NGAGE Utility Report

NGAGE Messaging

Discover how this seamless end-to-end platform can create a unified customer experience for your utility.

Empower partners and deliver superior service, products, savings and insights with a stable, trusted implementer. The NGAGE technology suite empowers you to become a trusted energy partner. This fully integrated, scalable platform links your existing programs and partners to provide timely, actionable recommendations tailored to each customer’s unique journey while providing utilities’ analytics and management tools.

 

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Get Started With Us Today

Let's talk programs, platforms and products. Contact us today to get started. 

Contact Us

102 North Franklin Street

Port Washington, WI 53074 USA


Tel: (866) 735-1432

Email: inquiries@franklinenergy.com

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