ENERGY EFFICIENCY

With over 30 years of experience in the industry, energy efficiency is at the core of everything we do. Our data-driven offerings have each been designed to benefit both utilities and their customers, delivering maximum satisfaction across the board. 

Income-Qualified

With a strong dedication to assisting low-income households, our extensive knowledge ranges from connecting with low-income communities to helping community action agencies and beyond. Through collaborative efforts with program stakeholders and local organizations, we maximize the use of public and private funds to facilitate essential home repairs, enabling residents to access energy-efficient programs that result in energy and cost savings while enhancing indoor air quality in their homes.

CASE STUDY:
Serving Low-Income Communities Through Health, Energy- and Water-Efficient Upgrades

E-BOOK:
Energy for All: A Guide to Achieving Your Energy Affordability Program Goals

CASE STUDY:
Energy Savings for Multifamily Income-Qualified Households

happy family
Direct Install

With our direct install services, customers receive an in-home walk-through energy assessment and products like LED light bulbs and faucet aerators. Customers enjoy immediate energy savings from their new products, education on energy efficiency, and the opportunity for further engagement with their utility. Our proprietary in-field technology ensures data is gathered accurately and reports are generated immediately on site.

E-BOOK:
Whole-Home Upgrades (Finally) Within Reach for Everyone

CASE STUDY:
Building a Community with Energy Efficiency

faucet aerator
Behavioral

Behavior-based education is woven throughout our services at every level. We provide insights and tips to motivate and empower customers to take control of their energy usage and create lasting change. Educational components are personalized for any level of energy awareness, from simple tips like avoiding water waste to complex topics like EV charging.

E-BOOK:
A Customer-Centric Approach to Distributed Energy Resources

BLOG POST:
Pairing Traditional Energy Assessments with the New Frontier of Demand Response

ev charging at home
Custom

Our custom solutions offer a comprehensive technical assessment of customers' energy consumption, delivering valuable insights into potential upgrades and energy-saving opportunities. Recognizing that navigating the intricacies of energy improvements can be daunting, we streamline the experience by offering personalized guidance and support from beginning to end.

E-BOOK:
Evolving the Next Generation of Residential Utility Programs

CASE STUDY:
Portfolio-Level Collaboration Delivers Customer Savings

woman with tablet
Marketplace

Our marketplace is an innovative solution that combines products, services, and home improvement projects, serving as the ultimate hub for utility customers. Unlike traditional ecommerce solutions, our marketplace goes beyond the simple product purchase to allow qualified customers to receive curated recommendations, apply instant rebates, enroll in energy efficiency programs, secure financing, and schedule installation via a streamlined checkout process. Supporting customers through the buying process removes purchasing and installation barriers, resulting in increased energy savings and a positive customer experience.

Explore Our Capabilities

E-BOOK:
Five Trends in Utility Marketplace Evolution

BLOG POST:
Utility Marketplace Offerings Expand to Meet Customer Demand this Holiday Season

marketplace on laptop
Kits

Our kit programs are completely customizable, allowing utilities to choose their unique combination of products with fully branded installation instructions and program-specific educational literature. At Franklin Energy, we have all the components of an effective kit program under one roof, including marketing, paper and online ordering options, product procurement, kit fulfillment, and follow-up surveys.

E-BOOK:
A Guide to Building a Better, More Cost-Effective Kit Program

BLOG POST:
Recurring Savings from a Touch-Free Program Design (that Customers Already Love)

woman opening kit box
Education

Our educational programs are carefully crafted to align with the unique curriculum needs of students ranging from kindergarten to high school. We offer a variety of sustainability-centered lessons available in both print and online formats, aiming to teach students about energy and water conservation, utility operations, and how to share this knowledge with their families. These initiatives not only engage with local families but also initiate the important process of educating the next generation of utility customers and community members.

CASE STUDY:
Engaging the Next Generation in Energy Savings

E-BOOK:
Anatomy of a Sustainable Energy Efficiency Education Program

students raising hands