Customers want clear, consistent communication, and they want it on their terms. Efficiency Contact, our cutting-edge customer service hub, is designed to keep your customers informed and happy.
The online scheduling component of Efficiency Contact allows customers to schedule energy audits or direct install appointments easily, when it’s convenient for them. It then follows up with automatic text or email reminders to both customers and trade allies.
And here’s where the rubber meets the road: Efficiency Contact optimizes routing for field staff. That means appointment windows can be narrower, and customers can get on with their lives.